We reserve the right to revise or make changes to this Policy at any time. We will communicate any such changes on this page. The date of the latest Policy revision can be found on the bottom of this page. You may bookmark this page and review it periodically to ensure familiarity with the most current version of this Policy. Your continual use of the Site subsequent to any changes to this Policy will mean that you accept such changes. At any point should you wish to remove any portion of your personal information from our database, please notify us at firstname.lastname@example.org.
Information We Collect and Track
The Company collects and retains two types of information from Site visitors: (i) personal information voluntarily provided by individual visitors when interacting on the Site, or on certain other occasions, such as via forms or in emails; and (ii) tracking data, which is automatically collected from every Site visitor and recorded on our log files, (collectively, "Information"). The Information that we gather may include your name, title and address, telephone number, email address, birth date and credit card number, as well as other elements of personal information. In addition, we may keep a record of any correspondence, including any Information contained therein. We may collect this information when you:
• Place an order on the Site
• Return an item or make an exchange
• Inquire about our services
• Create an account on the Site
• Sign up for email updates from the Company
• Are referred to us through a marketing promotion
• Participate in a Company marketing survey, promotion, or event
You may decline to provide any personal information, but this may prohibit registration on the Site or limit participation in activities or services offered on the Site.
In an effort to improve our site we may collect non-personal information about how users navigate through the Site. Without limitation, we may collect information regarding the number and frequency of visits to the Site, viewed and/or purchased items, information on websites accessed prior to and following your visit to the Site, the software used to access the Site, your IP address and Internet service provider-related information. The tracking data we record may include the location of your computer.
How We Use Your Information
The Information that we collect is used for a variety of business purposes, including but not limited to, retaining transaction and order information, processing and tracking orders, contacting you about the status of an order, providing information regarding product recalls or products you have purchased, responding to your requests or correspondence and to find ways in which we can improve the Site. We may also use your Information to advise you of upcoming activities, promotions, products, services and events in which we think you may be interested. Your Information may be analyzed to enable us to serve you in the best manner possible through enhanced features and functions on the Site.
We provide certain Information to third party service providers who perform specific functions on our behalf. Certain service providers (i.e., web hosting, credit card processing, shipping, order tracking, catalog management and others) may have access to all, or part, of the Information we maintain. All such Information provided to third parties is limited to the Information needed to perform their functions. We seek to limit third-party use of Information; however, we are not responsible for such third-party use of Information that is not in compliance with this Policy.
The Company may make certain Information, including, but not limited to, your name, address and email address available to our affiliates and related companies. This information is never sold. Our affiliates and related companies may contact you directly regarding certain promotions. If you would like to opt out of having the Company share your name, address, and email address with its affiliates and related companies, please contact our Customer Service Department.
The Company may collect certain tracking data that can be used for a variety of purposes including, but not limited to, analysis, load balancing metrics and creating reports on statistical, demographic or aggregated information about visitors to the Site. Reports generated from tracking data are used for a variety of purposes including improvements to the Site and our services.